Website Terms & Conditions
Please read the terms and conditions of this website carefully. By visiting and/ purchasing goods from our website you are agreeing to be bound by the terms and conditions set out below. If you do not accept or wish to be bound by these terms and conditions, please do not proceed to continue to use this website.
1 – Information About Us
This Website https://www.jcr-leeds.com/ is operated and controlled by JCR (Leeds) Limited, The terms “we”, “us” and “our” refer to JCR (Leeds) Limited. Our registered office is 26 Back Austhorpe Road, Crossgates, LEEDS, LS15 8NW, UK. Registered Company Number: 12835325
You can contact us by email at info@jcr-leeds.com or by telephone on +44 (1) 113 260 9065.
These Terms and Conditions along with our privacy policy may be changed at any time by updating this page. Before proceeding you should check these terms and conditions to confirm you are satisfied to continue using our website.
By using or accessing this website indicates your acceptance of these terms and conditions.
Our online store is hosted by Shopify Inc. Their e-commerce platform to allows us to sell our Products and services to you.
2 – What These Terms and Conditions Cover
Before placing any orders with us please read these Terms carefully. The terms explain who we are and how we will provide our products to you. These Terms provide guidance on what to do if there is a problem and other important information relating to the Terms of our contract with you. If you believe there are mistakes with these Terms, please do not hesitate to contact our team to discuss.
The products available to purchase on our Site are for personal use only and not for commercial, business or resale purposes.
The Terms relating to our Workshop and Fitting services are not covered in these Terms. Where you have asked for supply of these services, we will provide you with separate Terms relating to the service you have requested.
Once you have ordered any product(s) from our Site you have agreed to be bound by these Terms and you enter into a Contract between you and us for the supply of Products.
Additionally, we would ask you to read our Privacy Policy and pay particular attention to the following Clauses:
Clause 5 – Changes to the Order
Clause 6 – Pricing and payments
Clause 7- Dispatch and Delivery of Your Product(s)
Clause 8 – Your Rights to End the Contract
Clause 11 – Our Rights to End the Contract
Clause 14 – If you suffer a Loss of damage
3 – Our Contract with You
Please check your basket order and make any amendments before completing the checkout process.
You can create an individual account on our Site or checkout as a guest user.
Once you have placed your order, we will send you confirmation this has been acknowledged on the email you have provided during the order process.
The acknowledgment email however is not confirmation the order has been accepted.
If we are unable to accept the order or part of your order, we will:
Contact you to let you know we will be unable to fulfil some or all your order.
We will not charge you for any Product(s) where we were unable to accept the order.
If payment has been taken, we will refund the amount in respect of Products that were not supplied. Any refund will be made to your original payment method used.
There are occasions where we will be unable to accept your order for the following reasons:
Product is out of stock – occasionally there are delays production or limits on our resources that impact our ability to fulfil your order.
Where you have opted for finance as your payment method and a credit reference does not meet the minimum requirement for our finance provider.
Where your chosen payment method did not authorise the payment to clear.
If we have identified there is an error on description or cost of a Product(s)
If we are unable to meet any additional specifications, you have requested e.g., date, modifications and or variants.
We will email you confirmation of the acceptance of your order and provide details on what products we are supplying.
Once your order is dispatched you will receive confirmation from us and the contract for the supply of Products will be in effect. If there are any details that are not correct, please contact us immediately to rectify.
There may be occasions where the third party or manufacturer will dispatch the product direct to you. In this instance the Contract for the supply of Products becomes effective upon delivery.
You will be assigned an order number for your purchase from our Site, and this can used to help us if you need to talk to us about your order.
Our site is for the sole use of marketing product in the UK. We are EORI registered and able to dispatch to outside the UK, but we retain the discretion to decline these orders or change pricing to reflect the Taxes required to ship outside the UK. Please contact our sales team by emailing info@jcr-leeds.com or writing to us at JCR (Leeds) Limited, 26 Back Austhorpe Road, Crossgates, LEEDS LS15 8NW.
We only accept orders from users over the age of 18.
4 – Listed Products
Sometimes Products may vary from the picture displayed on our Site. We use pictures for illustrative purposes and although we go to great effort to describe and display these products. They may still vary slightly from the images displayed.
The packaging of a Product may also vary from the pictures shown on our Site.
As a product reseller we cannot offer warranty on your Product, but this may come with a manufacturer’s warranty. The warranty can normally be found on the packaging or on our Site.
We do not display information regarding stock levels and cannot always guarantee an exact delivery date
If you require your Products for a specific date, we strongly advise speaking to one of team before proceeding with your order.
We offer a fitting service at our workshop for Products sold on our website, if you are planning on using this service and have a date in mind, please call us to check availability and book in.
5 – Changes to the Order
Your right to make a change to your Order. If you require to make a change to your order, please contact us. We will confirm if the changes are possible and update you on any changes to the price or anticipated dispatch date. You will then be asked to confirm if you are happy to proceed. If we are unable to make the change or you are unhappy with your new terms, you may wish to end the contract (see clause 8 – Your rights to cancel).
Our rights to make changes – we may use an alternative Product(s)
To reflect changes to laws and regulatory requirements
To make technical amendments and improvements. No changes to the end use of the Product(s)
6 – Pricing and Payments
The price of the Product(s) on our Site includes VAT and will be displayed on the item and your checkout screen. Please be aware, if the rate of VAT on the item you have ordered changes between the date of the order and the date payment takes place, the order will be amended to reflect to correct rate of VAT on the date the payment was completed.
Orders and Products incorrectly priced – There are instances where despite our best-efforts products could be incorrectly priced. When we receive your order, it will be checked again and if there is a reduction in the pricing, we will change the price to the lower figure. If there is an increase in the pricing, we will contact you to apologise and take your instructions on how you would like to proceed. At this point you may wish to end the Contract and we will refund any payment you have made. In this instance we will also require the return of any goods dispatched to you.
We accept payment by most major credit or debit cards, Paypal (Credit), Klarna (A.N. Other Finance Carrier)
Your ordered Product(s) will only be dispatched once payment has been collected for the items ordered.
Where you have opted to pay via instalments with our payment provider you may be charged if you are late paying, please read the Terms associated with your agreement.
If you feel there is a mistake on your order invoice, please contact us to let us resolve any issues.
7 – Dispatch and Delivery of Your Product(s)
The costs of delivery may vary and will be displayed on your order to make a choice of which method you will use
We will arrange delivery of your order Product(s) as soon as reasonably possible and within 60 days after the date of sent Order Despatch Confirmation email.
If the supply of the Product(s) on your order have been delayed due to circumstances outside our control. We will then contact you as soon as reasonably possible. If the delay is substantial, you may wish to end the contract and request a refund for the Products you have not received.
Where no one has been available to accept delivery of your order, further attempts to redeliver will be made. Parcels will not be left unattended or with persons not authorised to accept the delivery.
If failed attempts to redeliver occur and you do not arrange to collect your order from a delivery depot. You may be charged for storage costs or further delivery costs. If all reasonable steps have been taken to deliver your Product(s) and we are unable to contact you, we may end the contract between us and you
If you choose to end the contract for late delivery – you can contact us to cancel your order or reject products that have been delivered (unless splitting them up would reduce value). We will refund any sums that you have paid to us for the Product(s) and delivery. If the Product(s) have been delivered to you, you must post them back before a refund will be issued
Once you have received the Product(s), they will be your responsibility from the time they are delivered at your specified delivery address
Once payment is received in full you will be the owner of the Product(s) ordered from this Site
Disputes or issues in relation to driver, signature disputes, damaged products or missing items need to be submitted in writing to JCR (Leeds) Limited and if required to the courier. Where delivery appears as successful but there is an issue remaining, we will send a declaration form with instructions on the form to make a claim.
Deliveries must be checked within 48 hours of receipt to make sure you are satisfied with your Product(s) and there are no issues with defects or damage caused in transit. The product will be your responsibility during the 14 days return policy. Any damage during this time will be treated as your responsibility.
8 – Your Rights to End the Contract
Your rights to end the contract once your order has been confirmed depend on if there is anything wrong with the Product(s), how we performed our part of the contract and when you decided to end it.
Changing your mind – Under the Consumer Contracts Regulations 2013 – you have 14 days after the date of delivery of the Product(s) to change your mind, unless
The original order has been split into separate deliveries and in this instance, you have 14 days from the date of the last delivered Product(s).
You may choose to end the Contract for the following reasons:
You were unhappy with upcoming changes to the Product(s) or terms which you do not consent to.
In the event you have been informed of a change in pricing to the Product(s) you wished to order and do not want to proceed.
Due to a significant delay on the Product(s) you ordered due to circumstances outside our control.
If supply of the Product(s) you have ordered are suspended, in this instance the period to end the contract is 30 days.
You feel we have done something wrong, and you are within your legal right to end the contract.
You may end the contract for one of the above reasons by emailing us at info@jcr-leeds.com with your order number and delivery address.
If you wish to end the contract where we are not at fault and there is no right to change you mind. You can still end the contract before it is completed. The contract is only completed when the Product(s) you ordered have been delivered and paid for. If this is outside the set time limits to end the contract, please contact us to let us know. We may have to make a refund minus reasonable net costs for the transacted order.
9 – Returning Your Product(s)
Once you end your Contract for any reason after the Product(s) have been dispatched to you, if you have received them, you must return them to us at 26 Back Austhorpe Road, Crossgates, Leeds LS15 8NW. If you are changing your mind the Product(s) must be returned to within 14 days of telling us.
There may be occasions where we will ask you to return the item direct to the supplier
Occasions where we will pay the costs to return a Product(s):
The Product(s) is faulty or not as described on our Site.
You were unhappy with upcoming changes to the Product(s) or terms which you do not agree to.
In the event you have been informed of a change in pricing to the Product(s) you wished to order and do not want to proceed.
As result of something we did wrong or where you have a legal right.
In all other circumstances the cost to return a Product(s) is your responsibility and you must pay these costs.
If we have arranged collection from you and you are responsible for the costs to return the Product(s), we will charge you the direct costs from the courier charged to us.
We do not offer a free return service and therefore the postage costs are your responsibility as the customer.
When we make a refund to you for the Product(s), it will exclude delivery costs
The refund will be made to the payment method used on the original order transaction.
10 – Refunds
We pride ourselves on providing excellent customer service. If you have any concerns about our Products or website, please do not hesitate to contact us so we can discuss and resolve any concerns.
JCR (Leeds) Limited specialise in the supply of performance vehicle parts, as such some of the Products available on our Site may not be safe for resale after they have been used. If the Product(s) is used before discussing options to return with us, you may not be entitled to a refund for the total price originally paid.
If the Product(s) are returned not in re-saleable condition e.g., fitted/test fitted, original packaging not present, covered in oil and grease etc, supplied correctly or incorrectly these will not be accepted for a refund.
When you change your mind and request a refund, we could reduce the amount of any refund made if there has been a reduction in the value of the Product(s) due to your handling, use or alteration of the Product(s) in any way.
If when the returned Product(s) are inspected there is evidence of continued use (after you state, the right to change mind) any refund provided will reflect the reduction in value due to use or damage while the Product(s) was in your responsibility.
If the Product(s) is unable to be resold or refunded from our suppliers due to handling, use or alteration while in your responsibility, you may not receive a full refund.
If we have issued a full refund and when the item has not been fully inspected by us or the supplier, if it becomes apparent it has lost value, you must pay a reasonable amount as we determine upon our request.
Any Product(s) bought as part of a package cannot be refunded individually.
Where you have ordered any custom-made Product(s) or asked for personalisation on a Product(s) from us. Changes to colour, adding of designs, modifying any part of a Product(s) will be classed a custom order. As such these types of order are non-refundable.
Any Refund(s) will be made to you as soon as reasonably possible.
If exercising your right to change your mind, your refund will be made within 14 days of us receiving the Product(s).
11 – Our Rights to End the Contract
We retain our right to end the Contract for a Product at any time by writing to you (by written this includes emails and notifications on our Site).
If payment to us is late and payment is not made within 14 days of a reminder being sent to you.
You fail to provide information necessary for us to fulfil your order for the supply of Product(s).
You do not, within a reasonable time allow us to deliver the Product(s) to you.
If a dispute has been raised with the original payment provider (including and not limited to, refunds, warranty claims, repairs, 3rd party services and replacement products and components).
In the event of any of the above we will not refund any money you have paid in advance for Product(s) we have not provided. We may deduct a charge to reasonably compensate any net costs incurred because of you breaking your contract with us.
12 – Suspended Product(s)
There are instances that we may have suspend the availability of a Product for the following reasons:
Technical changes made by the supplier.
To make changes to adhere to laws or regulatory requirements.
Due to non-payment for ordered Product(s) within 14 days of a reminder being sent.
Withdrawal of Product(s) – if we are stopping the supply of a product, we will let you know and if you have paid in advance for a withdrawn product, we will refund any sums paid.
13 – Problems with Your Product(s)
As a retailer of goods, we have a legal duty to supply good that conform with the Terms of the contract.
Please contact us if you have any questions or complaint about the Product(s).
If you wish to exercise your legal rights to reject the Product(s) you must return these.
14 – Suffering a Loss or damage
We are not liable for loss or damage that is not foreseeable. At the time the contract is made if both us and you could not foresee loss or damage may occur, we will not be held responsible.
We do not exclude or limit in anyway our liability to you where it would be unlawful to do so. This includes liability for:
death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors
fraud or fraudulent misrepresentation.
breach of your legal rights in relation to the Product(s) including the right to receive products which are not: as described (excluding vehicle compatibility) and match descriptive information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care.
Our Products are for private and domestic use only. If the Product(s) are used for commercial, business or re-sale we hold not liability for loss of profit, loss of business, business interruption. We strictly prohibit re-sale of any Product(s) on our Site.
If you purchase a Product(s) and it is stated in the description for off road and private use, we accept no liability if your vehicle is found to not be compliant with road laws.
15 – Your Personal Information
Please see our privacy policy about how we use your personal information … Link.
16 – Authorised Third Parties Who May Perform the Contract
You agree that we may instruct other persons, companies, and firms to carry out the obligations of the Contract on our behalf. In these instances, an authorised party may procure Products or arrange delivery on our behalf (please check the Terms regarding their services).
At our discretion we may drop ship direct from our suppliers to fulfil your order, no additional costs will be incurred.
17 – Additional Important Terms
The rights and obligations under these terms may be transferred to another organisation. If you wish to transfer your rights or obligations to another person if we will first have to agree this in writing.
The Contract is between you and us. No other person has the rights to enforce any of the terms within it.
The clauses within these terms operate independently. If any court deem any clauses to be unlawful the remaining clauses will remain in effect.
If we delay in acting against you in respect of breaking the contract between us, it does not mean you would not be required to do anything requested under these terms later nor would it stop us acting.
18 – Trademarks and Copyrights
All Trademarks that are not the property of JCR (Leeds) Limited that are displayed on our website have prior authorisation from the owning organisation.
19 – Viruses, Hacking and Misuse of Site
Misuse of our site by deliberately introducing malicious or harmful technology including viruses, trojans, worms and logic bombs is a criminal offence under the Computer Misuse Act 1990.
Attempting to gain unauthorised to our site, server, stored data or attempting to place a denial-of-service attack will result in action being taken from the relevant authorities.
20 – Third Party Links
Where we have provided links to third party organisations/suppliers on our website this is not to been seen an endorsement or approval of their website privacy policy. You should review their privacy policy before providing any data to them.
21 – Where You Can Bring Legal Proceedings
In English law and you can bring legal proceedings in respect of the Product(s) in the English courts. If you live in Scotland, you can bring legal proceedings in respect of the Product(s) in either the Scottish or the English courts. If you live in Northern Ireland, you can bring legal proceedings in respect of the Product(s) in either the Northern Irish or the English courts.
